{"id":749,"date":"2014-05-09T09:38:07","date_gmt":"2014-05-09T13:38:07","guid":{"rendered":"http:\/\/burianek.com\/blog\/?p=749"},"modified":"2014-05-12T19:39:24","modified_gmt":"2014-05-12T23:39:24","slug":"onenote-2010-not-syncing-with-skydrive-fix","status":"publish","type":"post","link":"https:\/\/burianek.com\/blog\/onenote-2010-not-syncing-with-skydrive-fix\/","title":{"rendered":"OneNote 2010 not syncing with SkyDrive Fix"},"content":{"rendered":"

Since the recent IE fix I’ve had an issue with OneNote 2010 not syncing with OneDrive (formally SkyDrive). It would say I needed a password to connect and when I would try to sign in it would come back with: “We can’t sign you in because the network isn’t available. Make sure your computer is connected to the Internet and try again.”<\/p>\n

Everything else was working – OneDrive was syncing. Most of the posts I came across on the net searching for a solution suggested proxy issue. I was able to access OneDrive and my OneNote folders online so figured it wasn’t a proxy issue.<\/p>\n

Since the failure occurred when trying to sign into Windows Live, decided it might be an issue with the Windows Live ID credential store by Windows – turns out I was right. By deleting the stored credentials I was able to get OneNote syncing again.<\/p>\n

To delete the credentials:<\/p>\n

    \n
  1. Close all Office Applications and logout of Windows Live\/SkyDrive\/OneDrive<\/li>\n
  2. Open the Control Panel and click on Credential Manager<\/li>\n
  3. Remove the Windows Live ID credentials (click on the dropdown icon and select Remove from Vault)<\/li>\n
  4. Remove the “Virtualapp\/Didlogical” credentials (again click on the dropdown icon and select Remove from Vault)<\/li>\n<\/ol>\n

    (The Virtualapp\/Didlogical is a credential stored when you use any Windows Live product or other Microsoft service…<\/em>)<\/p>\n

    Once deleting the credentials, OneNote was able to connect with OneDrive and sync the notebooks.\"sync\"<\/p>\n

    Update 5\/10: Issue returned today. Starting to wonder if it is a conflict with the OneDrive credential. Only seems to work if I disable OneDrive and then clear the credentials.<\/p>\n

    Update 5\/11: Issue persists everytime OneNote is opened. Finally found a MS KB on this.<\/a> Simply uninstalling the old Windows Live Essentials and then clearing the credentials seems to have finally done the trick. <\/p>\n","protected":false},"excerpt":{"rendered":"

    Since the recent IE fix I’ve had an issue with OneNote 2010 not syncing with OneDrive (formally SkyDrive). It would say I needed a password to connect and when I would try to sign in it would come back with: “We can’t sign you in because the network isn’t available. Make sure your computer is […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[25],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/burianek.com\/blog\/wp-json\/wp\/v2\/posts\/749"}],"collection":[{"href":"https:\/\/burianek.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/burianek.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/burianek.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/burianek.com\/blog\/wp-json\/wp\/v2\/comments?post=749"}],"version-history":[{"count":0,"href":"https:\/\/burianek.com\/blog\/wp-json\/wp\/v2\/posts\/749\/revisions"}],"wp:attachment":[{"href":"https:\/\/burianek.com\/blog\/wp-json\/wp\/v2\/media?parent=749"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/burianek.com\/blog\/wp-json\/wp\/v2\/categories?post=749"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/burianek.com\/blog\/wp-json\/wp\/v2\/tags?post=749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}